Reference

Understand What You Agree To at polernews

These Terms & Conditions govern every account you open and every transaction you make on polernews, including deposits via PayPal, Venmo, and Play+. Access to our platform depends on state law and is available only where local law permits.

Account eligibility by state lawPayPal, Venmo & Play+ coveredOne account per personSubject to change with noticeDisputes handled in writing
polernews Understand What You Agree To at polernews
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We apply standard account-security practices — including session tokens and identity verification — to protect your account data. These measures are part of the Terms & Conditions you accept at signup. You have the right to request a copy of the personal data we hold, to correct inaccurate records, and to ask us to close your account. Submit those requests in writing through the in-account Help section or via email.

Data Retention

We keep account and transaction records for the period required under applicable law. You can request a summary of your data at any time through the Help section.

Cookie Policy

Our site uses functional and analytics cookies. By accepting these terms, you acknowledge cookie use. You can adjust browser settings to limit non-essential cookies.

Account Security

Two-factor authentication is available on your account. Enabling it protects your PayPal- or Venmo-linked wallet from unauthorized access.

Change Requests

To update your registered email, payment method, or personal details, submit a verified request through account settings. Changes take effect after identity confirmation.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or if you believe your account has been actioned in error, our support team can walk you through the specific clause that applies. Contact us before taking any external action — most account-level disputes are resolved at this stage. Players in Newark can reach the same support channels as everyone else; there is no regional queue.

Team online

Live Chat

Available directly from your account dashboard. Use this for quick clarification on specific terms clauses or account-status questions during business hours.

Email Support

Send a detailed message to our support address listed in your account settings. Written requests about terms disputes receive a formal written response.

In-Account Messaging

Log in and open the Help section to submit a terms inquiry directly. All submissions are time-stamped and tracked through to resolution.

Common Questions About These Terms

These questions cover what our Terms & Conditions require, how they affect your payment activity, and what you can do if something needs to change. If your question is not here, use the in-account Help section to get a written answer.

Yes. Any PayPal or Venmo transaction on your polernews account is subject to these terms for balance handling and wagering. PayPal and Venmo's own policies apply separately on their side.

Access depends on your state's law. We are available in eligible states where local law permits online gaming. Check your state's current rules before opening an account.

Funds may be held pending review if a breach is confirmed. We will contact you in writing with the specific reason and the timeline for resolution or forfeiture.

We notify you by email or in-account message before material changes take effect. Continuing to use your account after that notice period means you accept the updated terms.

Submit a written request through the in-account Help section or via email support. We will provide a summary of the data we hold within the timeframe required by applicable law.

Yes. Contact support in writing through live chat or email, citing the specific clause you believe was misapplied. Most disputes are resolved without escalation at the support stage.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.